RETURNS & EXCHANGES
Let’s make things right.
We want the expectations to be clear before you buy. Our returns policy is currently an owner-review draft.
This is editable placeholder policy text, not a finalized store policy.
Return eligibility
Owner review required: set the return window, eligible item conditions, exclusions and proof-of-purchase requirements. Do not interpret this draft as a promise of free returns or a specific return window.
Starting a return
Owner review required: configure a support email or return portal and add the return authorization process and return address. Do not send products to an address that has not been confirmed by support.
Refunds & exchanges
Owner review required: specify who pays return shipping, any fees, refund inspection and processing timelines, refund methods and the process for damaged or incorrect items.